[ATTENTION!] RECOVERY THREAD - database error
Sept 5, 2017 12:25:39 GMT
racecartacocat, Lite, and 3 more like this
Post by zaimatcat on Sept 5, 2017 12:25:39 GMT
Thank you for being patient while we experience a data glitch in Safe Survival.
After much review and troubleshooting by our Super Moderator Schaum, we have found there to be corrupt and unrecoverable files. This corruption was also what was responsible for increase LAG issues that you all have been facing. At this time we cannot rollback the server and recover what was lost. So moving forward as the server reopens players will have to file their losses in this thread.
NOTE:
PURPOSEFUL MISREPRESENTATION OF YOUR LOSSES WILL RESULT IN A 4 DAY BAN.
-----------------------------------------------------------------------------------------
@ Please use the following format :
IGN:
Current Vote Rank:
Donor Rank:
Lost Claim Blocks? :
How Many Approximate:
Lost Sethomes?:
Echest or Shulker chest glitches? (please list in detail)
------------------------------------------------------------------------------------------
As staff will be very busy, please allow some time for your needs to be addressed. We will do the best we can given the amount of requests we receive. Please refrain from excessive griping and complaints in game chat and maintain your comments to the forums to help us expedite replacing player data. - Amended by Cheli
--- Full description of the problem ---
Since around 2AM CST, the server had a database issue which wiped out some players' databases, which includes vote stats, sethomes, inventory, rank, claims, etc.
Scenario 1
Server randomly restarts itself, after relogging onto the server, all votes/homes/claimblocks are wiped out.
Scenario 2
Player logs in, and after logging out and logging in again, their stats are reset and a welcome message is announced, as if the player has just joined the server, indicated by their rank returning to Steve.
Scenario 3
Player logs in at their home, adds some dirt to the ender-chest and drops a stick, then TP to spawn and logout. After relog, all dirt and stick goes back to the inventory and the dirt in ender-chest is now gone, and the player is no longer at spawn but back at their home, which means that the server is not saving the player's progress at all.
Scenario 4
Player logs in and vote stats return to 0, but still have their sethomes and claims. After logging out and logging in again, sethomes and claim are wiped out too.
Scenario 5
A chunk being replaced by a complete different chunk , which there's a cold taiga chunk in the middle of a plain biome
Scenario 6
A Veteran player originally have 27 vote count and wiped to 0 vote, after voting the server announce player rankup to Recruit with 1 vote count, then his current rank detected rankup and turn into Elite without receiving any reward or even reach the required vote count.
Most stats and sethomes seems to be intact for player that aren't login during the database error
We will try our best to fix this, please report to us here or message if you have any of these issues.
List of players and losts
banditmandit (sethomes, claims, vote rank)
BobsMiningLLC (Votes)
HawkBuild56 (Votes, Homes)
Mr9mm ( Votes,Claimblocks,Home)
OTM2012 (sethomes)
RJSKnucklehead (Votes, Inventory, Homes, Claims)
XxWDBobmp4xX (Homes, Votes)
Zballer04 (Votes, Claimblocks)
Homo_Mystic (Votes, Homes, Claimblock)
After much review and troubleshooting by our Super Moderator Schaum, we have found there to be corrupt and unrecoverable files. This corruption was also what was responsible for increase LAG issues that you all have been facing. At this time we cannot rollback the server and recover what was lost. So moving forward as the server reopens players will have to file their losses in this thread.
NOTE:
PURPOSEFUL MISREPRESENTATION OF YOUR LOSSES WILL RESULT IN A 4 DAY BAN.
-----------------------------------------------------------------------------------------
@ Please use the following format :
IGN:
Current Vote Rank:
Donor Rank:
Lost Claim Blocks? :
How Many Approximate:
Lost Sethomes?:
Echest or Shulker chest glitches? (please list in detail)
------------------------------------------------------------------------------------------
As staff will be very busy, please allow some time for your needs to be addressed. We will do the best we can given the amount of requests we receive. Please refrain from excessive griping and complaints in game chat and maintain your comments to the forums to help us expedite replacing player data. - Amended by Cheli
--- Full description of the problem ---
Since around 2AM CST, the server had a database issue which wiped out some players' databases, which includes vote stats, sethomes, inventory, rank, claims, etc.
Scenario 1
Server randomly restarts itself, after relogging onto the server, all votes/homes/claimblocks are wiped out.
Scenario 2
Player logs in, and after logging out and logging in again, their stats are reset and a welcome message is announced, as if the player has just joined the server, indicated by their rank returning to Steve.
Scenario 3
Player logs in at their home, adds some dirt to the ender-chest and drops a stick, then TP to spawn and logout. After relog, all dirt and stick goes back to the inventory and the dirt in ender-chest is now gone, and the player is no longer at spawn but back at their home, which means that the server is not saving the player's progress at all.
Scenario 4
Player logs in and vote stats return to 0, but still have their sethomes and claims. After logging out and logging in again, sethomes and claim are wiped out too.
Scenario 5
A chunk being replaced by a complete different chunk , which there's a cold taiga chunk in the middle of a plain biome
Scenario 6
A Veteran player originally have 27 vote count and wiped to 0 vote, after voting the server announce player rankup to Recruit with 1 vote count, then his current rank detected rankup and turn into Elite without receiving any reward or even reach the required vote count.
Most stats and sethomes seems to be intact for player that aren't login during the database error
We will try our best to fix this, please report to us here or message if you have any of these issues.
List of players and losts
BobsMiningLLC (Votes)
HawkBuild56 (Votes, Homes)
Mr9mm ( Votes,Claimblocks,Home)
RJSKnucklehead (Votes, Inventory, Homes, Claims)
XxWDBobmp4xX (Homes, Votes)
Zballer04 (Votes, Claimblocks)
Homo_Mystic (Votes, Homes, Claimblock)